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Frequently Asked Questions for dekohaus Deko Haus – Posiwio – Wilkens Wohnstudio Deko Onlineshop

What should I know before adding special instructions to an order note?

Keep sensitive information out of a general notes field. Confirm that the note appears in the final summary if shown.

How can I find out whether a special request can be accommodated?

Check whether the seller explicitly lists any customization or special-request options. Ask how later changes would affect the accepted specification.

How can I ask about an order if I cannot access my account?

Check that recovery instructions come from the expected seller channel. Avoid guessing account details that could confuse the request.